Most requests for help are handled by unit IT Staff. For issues related to everyday computing, see Departmental Tickets below for the email address associated with your unit. Emailing the address will generate a ticket directly to your local IT staff person.
Some requests will be handled more quickly if directed to another set of IT staff or a by a pre-configured form. See General Tickets below for requests that are better handled this way.
If you are unsure, you may report a general SEBS/NJAES request for IT help. The request will be routed to the appropriate available staff. NetID login will be required. Report a general SEBS/NJAES IT ticket.
| Service-Specific Tickets | IT Team Member(s) | Submit Link/Email |
|---|---|---|
| Email/Office365 Support | Primary: Karl Lindauer Backup: Liza Grillo |
email-help@sebs.rutgers.edu |
| New Employee Onboarding Request Submit after offer is accepted. |
SEBS ITRS Staff |
Submit an Onboarding Request |
| Research Computing Research application development |
Primary: Robert Muldowney |
rcc-help@sebs.rutgers.edu |
| SEBS Invoices |
Robert Muldowney |
invoices@sebs.rutgers.edu |
| Departmental Tickets | IT Team Member(s) | Email address |
|---|---|---|
| Agricutural, Food & Resource Economics (DAFRE) | Primary: Kenny Torres Backup: Andrew Campbell |
dafre-help@sebs.rutgers.edu |
| Biochemistry & Microbiology | Primary: Kenny Torres Backup: Andrew Campbell |
biomicro-help@sebs.rutgers.edu |
| Ecology, Evolution & Natural Resources (DEENR) | Primary: Martha Sosa Backup: Andrew Campbell |
deenr-help@sebs.rutgers.edu |
| Entomology | Primary: Martha Sosa Backup: Andrew Campbell |
ento-help@sebs.rutgers.edu |
| Expanded Food & Nutrition Education Program (EFNEP) | Primary: Raul Sanchez Backup: Michelle Martel |
efnep-help@njaes.rutgers.edu |
| Food Science | Primary: Raul Sanchez Backup: Michelle Martel |
fsci-help@sebs.rutgers.edu |
| Haskin Shellfish Research Laboratory (HSRL) | Primary: Bernard Ward Backup: Karl Lindauer Website: Michelle Martel |
hsrl-help@sebs.rutgers.edu |
| Honors Program | Primary: Bernard Ward Backup: Karl Lindauer |
honors-help@sebs.rutgers.edu |
| Human Ecology | Primary: Kenny Torres Backup: Andrew Campbell |
humeco-help@sebs.rutgers.edu |
| Institute of Food, Nutrition & Health (IFNH) | Primary: Andrew Campbell Backup: Karl Lindauer |
ifnh-help@sebs.rutgers.edu |
| Landscape Architecture | Primary: Michelle Martel Backup: Raul Sanchez |
landarch-help@sebs.rutgers.edu |
| Martin Hall (SEBS Administration) | Primary: Brian Cotter Backup: Andrew Campbell |
martin-help@sebs.rutgers.edu |
| New Jersey Agricultural Experiment Station (NJAES) | Primary: Bernard Ward Backup: Karl Lindauer |
njaes-help@njaes.rutgers.edu |
| Nutritional Sciences | Primary: Andrew Campbell Backup: Karl Lindauer |
nutri-help@sebs.rutgers.edu |
| Plant Science | Primary: Bruce Willinger Backup: Bernard Ward |
plantbio-help@sebs.rutgers.edu |
| Rutgers Cooperative Extension (RCE) | Primary: Bernard Ward Backup: Karl Lindauer |
rce-help@njaes.rutgers.edu |
| Rutgers Gardens | Primary: Bernard Ward Backup: Karl Lindauer |
rugardens-help@sebs.rutgers.edu |